一个好的房客 几个品质,包括:
- 按时交房租
- Doesn't cause disturbances
- 关心他们的财产
Of course, good tenants look for great rental properties. As a landlord, you can provide excellent properties by updating and caring for them. You can also offer the amenities great tenants want.
One of these is a tenant portal. A tenant portal is helpful to tenants for many reasons.
As you create a tenant portal, ensure it has the following three features.
1. 在线支付
A tenant portal can include many tenant portal features, including online payments. Getting paid is a crucial part of your business. You rely on every tenant's rent payment to pay your bills and build your business.
Providing online payment options is a key feature that helps you improve this process. Your tenants can create accounts on the portal.
After creating an account, tenants can pay their rent electronically. 他们甚至可以建立 automatic monthly payments. You'll collect more rent with auto-pay options, and tenants can avoid late payment fees.
Of course, you should offer other ways for tenants to pay. For example, provide your mailing address for tenants who want to mail payments.
2. 报告和跟踪问题
A tenant portal is also a great method for tenants to use when they have issues. Encourage them to make maintenance requests on the portal. Ask them to report emergencies on the portal.
Tenant requests can also include complaints. For example, tenants can voice noise complaints by submitting a portal request.
If you want to improve your landlord-tenant relationships, address the issues quickly. 这是一种方法 让你的租客满意.
Happy tenants may renew their leases more frequently. This improves your tenant retention rate. They'll also continue to pay their rent on time.
3. 信息
Providing information is one of the top tenant portal features to include. But what kind of information should you offer on the portal? 这里有一些类型:
租赁信息
Your tenant can include a copy of the tenant's lease. They can download and read it when they have confusion or questions. They can also read it to learn the rules of 破坏他们的租约.
公告
Place announcements on the portal when you want to tell your tenants things. For example, let them know when you'll conduct repairs and maintenance. Give them plenty of notice so they can make accommodations.
提醒
Use the portal to remind your tenants of important things. For example, list important dates, such as garbage day. Use it to remind them of the late payment policies.
Include These on Your Tenant Portal
A tenant portal provides useful tools and information to tenants. 它也能帮助你. It provides a way to contact and manage your tenant relations.
Are you ready to create one? 如果是，你需要帮助吗?
我们可以帮忙. At PMI完整性属性, we offer full-service property management services in 巴吞鲁日.
我们可以帮忙 you increase your property values and set maximum prices. Our firm specializes in excellence and handles every property management task.
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